CURRENT TREND IN HOSPITALITY WITH RELATION TO SALES AND MARKETING. In hospitality sector business, you would like to stay in-sync with the latest trends in the global hotel industry. This is important since trends that are increasingly engaging attention soon can become a standard demand from hotel guests. There is some of the new hotel trends that are making their presence felt across the globe. Hospitality industry reports that, issues that are currently impacting sales and marketing within
Introduction In task one the analysis and understanding of the hospitality industry will be discussed and described as information was gather to completely obtain accurate data from varies sources according to the following subjects. Task One History of hospitality The 16th – 17th century is known for the start of the hospitality industry because laws were introduced regarding the hotel accommodation. Since then hotels had to keep register of all guests arriving. (CTH, 2014) Over 600 inns were
Securing client loyalty is one of the topmost keys ensuring benefit and profit to the firm. It is crucial for hospitality firm to safeguard its existing customers first. But, challenge with this is the enormous chain of clients which is not easy to be maintained and secured. Technology has the answer to this challenge. Capturing and collecting client information while
How to Make Customer Loyalty in Hospitality Industry Many people has been asking what is the secret to getting the loyalty from the customers in their hospitality business and a lot of people has been discussing for the answer of it. We all know that hospitality is concerned with the provision of accommodation and catering (food and beverage) service for guest. It also refer to reception and entertainment of travelers, the way they are treated by industry employees (with empathy, kindness, and friendliness)
Moreover, basic business knowledge is another important element of successful hotel and restaurant operations (Just Colleges, 2015). Communication skill: It is important to communicate effectively with colleagues, staff and guests in hospitality industry including verbal, nonverbal and language skills. Excellent communication skills can enhance guest experience as staff are listening to the guests, valuing their feedback and conveying clear messages. With good communication skill, staff can
Services | Indonesia's Hotel & Hospitality Industry has a Bright Future Despite the economic slowdown in Indonesia and globally, Southeast Asia's largest country continues to attract growing numbers of travellers from around the world. At the same time, Indonesians themselves are travelling around the country like never before. Demand for hotel accommodation is set to rise significantly over the coming years and decades as more holidaymakers and business people visit the country. Intensifying trade
Strategic Management in the Hospitality Industry Strategic management is obligatory in all aspects of the hospitality industry to successfully comprehend and navigate the fundamental issues challenging the industry today, developing specific tactics to address those issues, understanding the inherent strengths and weaknesses of those strategies, identifying the unique hospitality industry characteristics and principles, planning strategic marketing strategies and grasping the similarities, and remaining
It is a service industry that provides mental satisfaction rather than tangible goods. In this field, we treat quests in a convenient and a friendly way. It involves coming up with tailor-made solutions for the quest giving them the best experience possible for the few moments
or we can say meetings, incentives, conventions and expositions are the new upcoming industry which deals with all events like meeting, incentives, conventions and expositions so the MICE Industry is the growing industry it is also like hospitality industry because it also caters to people’s needs, wants and demands. The MICE Industry is one such industry which is growing extensively and a rapidly growing industry which is largely associated with the travelling for business purpose and in MICE different
In this assignment I’ll be discussing the topic on “Future trends in eTourism”. “E-Tourism is the definition of all the processes and value chains in the tourism, travel, hospitality and catering industries that enable organisations to maximise the efficiency and effectiveness.” (Buhalis2003) In other words eTourism is the use of information telecommunications technology (ICT’s) in the tourism industry. This includes all intranet, extranet and internet applications as well as the strategic management