Trends In Hospitality Industry

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PREFACE This global country study at MBA program develops a feeling about the difficulties and challenges in the business world. Only theoretical knowledge is not important, but practical knowledge along with that is also important as it adds meaning to education Through this report we came to know the various aspects of the country, economic and social factors surrounding COMBODIA. We came to know about the environment prevailing in the country for trade and commerce carried out in the country. This report even includes study of Hospitality industry from the view point of trade between INDIA and COMBODIA. Thus this report is a compilation of hospitality aspects of COMBODIA related to trade and commerce of the country. ACKNOWLEDGEMENT…show more content…
 A hospitality unit such as a restaurant, hotel, or an amusement park consists of multiple groups such as facility maintenance and direct operations. TRENDS IN HOSPITALITY • Globalization: the world is becoming a global village, there if free movement worldwide • Safety and security : Travellers are exposed to a lot of risks while traveling and are very conscious of security of wherever they go. • Diversity: diversity in terms of employees and also in terms of guests • Service: service is at the top of guest’s expectations. Training is crucial to enhance service delivery. • Technology: technology is a driving force of change improving efficiency and integration of guest service. Integration presents serious challenges. • Legal issues: guests are more aware of their rights. Government regulations and complexities of employee relations must be taken care of. • Changing demographics: more and more people are joining the traveling groups with more disposable income and better propensity to take…show more content…
The hospitality industry is a several billion dollar industry that mostly depends on the availability of leisure time and disposable income. A hospitality unit such as a restaurant, hotel, or even an amusement park consists of multiple groups such as facility maintenance, direct operations (servers, housekeepers, porters, kitchen workers, bartenders, etc.), management, marketing, and human resources. Introduction of country Situated in the southwest of the Indochinese peninsula, Cambodia occupies a total area of 181,035 square kilometers and borders Thailand to the west and northwest, Laos to the northeast, Vietnam to the east, and Gulf of Thailand to the southwest. Cambodia’s geographic coordinates are 13 00 N, 105 00 E. Cambodia’s terrain consists mainly of low plains, with mountains to the southwest and north. Two dominant physical features of Cambodia are the Mekong river, which runs from north to south of the country, and the Tonlé Sap Lake. Natural resources include oil and gas, timber, gemstones, iron ore, manganese, phosphates, hydropower potential. Cambodia’s population is approximately 14 million. Ninety per cent of residents are Khmer; the rest are Cham (Khmer Muslim), Chinese, Vietnamese, Indian, Thai, Phnorng, Kuoy, Stieng, Tamil,

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