Every industry to include the hospitality industry is impacted by external factors which directly influence organizational behavior and decision making. There are numerous factors to be considered, but political, economic, and social are three of the most influential. These outside factors sway managerial operational decisions daily regarding personnel, spending, policy, and short-term and long-term strategic planning concerning both core and exterior operations. As within every industry, the hospitality
tourism and hospitality industry. Due to the easy availability and affordability of transport and lodging, the tourism industry shows no sign of slowing down even in the terms of crisis. Government and private sector businesses also played vital role encouraging the rapid growth of travel and tourism industry, whereas all the addressed needs for travelers was recognized and have been accomplished. 2015 is proved to be another on-going successful year for the tourism and travel industry, being the
According to Hikkerova (2010), tourism traditional suppliers and service providers are: - Transport companies, such as airlines, railways, shipping lines, rental cars; - Hospitality companies, which provide accommodation services. One of the most profitable industries of the tourism sector is the airline industry. Airline companies manage complex operations, thus they need to handle inventory and other internal activities in an efficient, fast and effective way (Buhalis and Jun, 2011). At the beginning
Securing client loyalty is one of the topmost keys ensuring benefit and profit to the firm. It is crucial for hospitality firm to safeguard its existing customers first. But, challenge with this is the enormous chain of clients which is not easy to be maintained and secured. Technology has the answer to this challenge. Capturing and collecting client information while
It is a service industry that provides mental satisfaction rather than tangible goods. In this field, we treat quests in a convenient and a friendly way. It involves coming up with tailor-made solutions for the quest giving them the best experience possible for the few moments
CURRENT TREND IN HOSPITALITY WITH RELATION TO SALES AND MARKETING. In hospitality sector business, you would like to stay in-sync with the latest trends in the global hotel industry. This is important since trends that are increasingly engaging attention soon can become a standard demand from hotel guests. There is some of the new hotel trends that are making their presence felt across the globe. Hospitality industry reports that, issues that are currently impacting sales and marketing within
(or yield) management in hotels in terms of their relevance to the management of this hotel. Abstract Revenue Management, which is originated in the 1970s in the US airline industry, has been widely used in the international hotel industry more so in recent years, because of rapid development of hotel industry and the increasingly fierce market competition. This report takes a radical approach to challenges faced by Hotel Industry for the successful implementation of Revenue Management. A central
“E-Tourism is the definition of all the processes and value chains in the tourism, travel, hospitality and catering industries that enable organisations to maximise the efficiency and effectiveness.” (Buhalis2003) In other words eTourism is the use of information telecommunications technology (ICT’s) in the tourism industry. This includes all intranet, extranet and internet applications as well as the strategic management and marketing issues related to the use of technology. ICT’s enhance the ability of
the growth of the tourism, the ministry of tourism also adopted an approach which is aggressive to promote the segment. The new tourism policy in fact have to be released anytime soon has identified MICE as the leading growth driver for the tourism industry in India. MICE is the new buzzword which relates to varied GIT’s and FIT’s in the international travel market. MICE tourism is the new and innovative style of business venture and is one of the quickest growing sections in the market of International
Some important facts that helped Dubai become so successful is: Dubai Strategic location Dubai is a time zone bridge between the Far East and Europe on the east-west axis and the CIS and Africa on the north-south axis. It is the gateway to the market that can be characterized as: • Large Dubai regular commercial relationship