Project Management Knowledge Areas Case Study

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Chapter 4: Project management knowledge areas There are 9 major knowledge areas of project management that PMBOK describes as required expertise for all project managers. They are: • Scope management • Communications management • Risk management • Human Resources management • Procurement management • Time management • Cost management • Quality management • Integration management Scope management Includes the processes concerned with defining and controlling what is or is not included in the project and required to complete the project both successfully and efficiently. This process ensures that the project has clear objectives and goals and that those have been properly documented and that each objective has a well-defined set of…show more content…
Approximately 80% of a project managers’ time is spent communicating via reports, email, telephone, meetings and presentations. The Communications management plan consists of a list or description of all the information that should be communicated in the project; it states who will be responsible for collecting, editing and distribution of the information. Distributing information goes beyond the act of sending information, it also includes actions that ensure the information was received and also understood by the intended recipients. Communications management should also include an analysis or evaluation of the effectiveness and relevance of the information distributed A key component of communications management is the communications plan. The communication plan is affected by the type and needs of the project stakeholders, that is why one message or one type of report cannot be used to inform all stakeholders because each one of them has a different interest on the project, a different need for information and all require information in different formats and mediums, even the frequency of communications can be…show more content…
Quality is defined as a commitment to deliver the project outputs and meet the expectations of the beneficiaries, which means that quality is ultimately defined by the beneficiary. Quality is not about delivering the most expensive materials or services; is ensuring the project outputs are relevant to the needs of the beneficiaries, that they are delivered in a timely manner and are adequate to the conditions in which they have to be used. During the quality management process the project manager develops a quality management plan which identifies the quality standards that are relevant to the project, some of these standards may be initially set by the organization, the donor or are part of the technical competence area the project is focusing, such as health or
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