Knowledge Creation Theory

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present and future decisionmaking needs. The ADHR thought that CDC is at the discoverer stage of KM maturity because the organization emphasizes use of brainstorming sessions, biannual performance review meetings, development of action reviews, and presentation of annual management plans, by top management. The ADHR stated, “CDC allocates 1% of its operating budget to formal training and learning activities, but in terms of knowledge management activities, it is difficult to state because they are not carried out in isolation of other activities.” The MTMS mentioned, “CDC is at the stage where it scans both its internal and external environment, appraises, captures, transfers knowledge, albeit not through a formal KM program.” According to…show more content…
The socialization, externalization, combination, and internalization model includes the assumption that knowledge creation occurs through the interaction between tacit and explicit knowledge, which leads to the four models of knowledge conversion: socialization (tacit to tacit), externalization (tacit to explicit), combination (explicit to explicit), and internalization (explicit to tacit; Nonaka & Takeuchi, 1995). During the socialization stage, knowledge is transferred from one person’s head to another ’s through the use of interview techniques or through face-to-face and social interactions. Basic knowledge creation occurs in the externalization stage through the use of models and hypotheses. After the extraction of knowledge, the knowledge is formatted and added to the existing knowledgebase. The combination stage includes a focus on the process of coalescing discrete pieces of explicit knowledge into a new form, such as trend analysis, an executive summary, or a content database (Dalkir, 2005). The last process is internalization, including the diffusion of the newly acquired behavior and mental models. The process is closely linked to learning by practice (a technique used to capture knowledge from individuals). Networks of subject matter experts and communities of practice help the organization to cross from KM to competitive intelligence, which helps organizations to maximize business…show more content…
The main views in the implementation of Six Sigma are customer and process, geared toward reducing defects in products and services by improving upon the processes that create the products and services (Ward et al., 2007). The management in Six Sigma includes Six Sigma initiative, management of projects within the Six Sigma initiative, and management of day-to-day business activities during a Six Sigma initiative (Ward et al., 2007). Within the Six Sigma management culture, every initiative begins with documenting the current process performance captured on a chart (Caulcutt, 2001). The targeted goals represent the benchmark with which the results of the completed initiatives are compared. The process of aligning leadership teams and preparing individual learners might occur through implementing the key principles of Six Sigma business improvement to achieve bottom-line results in an accelerated time frame while measuring success in terms of achievements versus established goals in the areas of process improvement, financial gains, customer satisfaction, and innovation and growth (Allen,
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