Final Report Factors Influencing Job Satisfaction Towards Customer Relation Department in UBL Head Office Submitted By: Bilal Arif Kashmiri (57010) Supervisor: Sir Usman Aleem Submitted to PAF-KIET Abstract Introduction & Background: Job satisfaction is essential for workers furthermore for the effective association. As per (Lim & S, 2008) if a worker won't be fulfill to his occupation then perhaps he won't be devoted with his employment or to association and disappointment to the employment
Nowadays job satisfaction has received much attention in the workplace. It is the satisfaction of workers feel while doing their work. Considering the job satisfaction which is one of the important factors which affect both the effectiveness of laborers and job performance such as non-attendance; accidents etc. satisfying workers provide the major benefit to the organization while displeased workers are the liabilities as disappointment leads to irritation and irritation leads to violence. Job satisfaction
organisation’s objectives. A well-defined and executed organization culture is the core to job satisfaction. More than compensation and many things, what matters today is job satisfaction. It is the final output every organization desires. Employees tend to stay longer in the organization if they have job satisfaction. There are many successful organizations known for higher levels of job satisfaction among their employees. If compared with other sectors, power sector employees are generally
comprehend both variables and factors and their determinants, through different previous studies on the same topic or on related topics which directly or implicitly effects the main topic of the research. This review will include understanding life satisfaction, employee performance, job, determinants of life satisfaction, and performance measures. On the basis of previous researches we will develop a hypothesis regarding the relationship and impact of life satisfaction on worker performance. The theory
This research paper aims on evaluating job satisfaction of employees at Sharjah Institute of Technology (SIT). It focuses on identification of the motivation's factors involved in the Job satisfaction and their impacts on the overall job satisfaction of employees. It also study the effects of job security, salary restructure, empowerment, and workload. Then, it will investigate the impacts of these independent variables towards motivation and job satisfaction. In addition, it will analyze the organizational
measure to meet employee’s needs and expectations. In line with this, studies show that employer can increase employee retention and engagement through a number of practical people –focused strategies (Aguenza,et.al, 2012).On the study of motivational factors of employee retention and engagement in organizations, they contended that any organization should concern its capacity to attract, engage, and retain the
CHAPTER TWO LITERATURE REVIEW 2.0 CONCEPT AND MEANING OFMOTIVATION Motivation as a concept try Co look at the factor that trigger the individual to perform a certain task with satisfaction and contentment. Cole (2004). A human motivational studies aim in essence to discover what it is, that trigger and sustain human behaviour. Cole state that motivation is the term used to describe process, both instinctive and rational, by which people seek to satisfy their basic drives, perceived need and personal
CHAPTER 1 INTRODUCTION 1.1 BACKGROUND OF THE STUDY In relation to the topic of this project paper, this study was conducted in order to find out the factors influencing Islamic Work Ethics at SIRIM Berhad, Shah Alam. From previous research, we have gathered that the aspects that are most likely to influence Islamic Work Ethics are job satisfaction, organizational commitment and conflict resolutions. Scholars have endeavored to define work ethics relating to the value system of people. Parnes and
et al, 2010). Employee Performance fundamentally depend on many factors like performance appraisals, employee motivation, Employee satisfaction, compensation, Training and development, job security, Organizational structure and other, but the area of study is focused only on employee motivation as this factor highly influence the performance of employees. Employee motivation is one of the policies of managers to increase effectual job management amongst employees in organizations (Shadare et al, 2009)
employers to create and foster an environment that encourages current employees to remain employed by having policies and practices in place that address their diverse needs. These practices are used to prevent valuable employees from leaving their jobs. How to retain valuable employees is one of the biggest problem that plague organizations in the competitive marketplace. Nowadays, employee retention is the most critical issue facing hotel managers as a result of the shortage of skilled labor, low