Crew Resource Management In Aviation Industry

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Crew Resource Management According to Wood (2003), crew resource management (CRM) refers to the management and utilization of all the people, information, and equipment available to the crew. The concept of CRM first emerged during the 1970s as a result of numerous aviation accidents. The resulting concept was a product of International Civil Aviation Organization’s (ICAO) field of Human Factors. Human factors are about relationships between people and their environments. The two basic objectives of CRM are safety and efficiency that can apply to any operation, industry, or business constructs (FAA, April 5, 2012). Aviation safety is a concept that is accepted and embraced by almost everyone in the industry due to the costs and deadly…show more content…
While a lot has changed with aircraft over the years, the industry has been plagued with numerous deadly and costly accidents that have generated improvements in design and materials perspective. These system safety modifications are attributed to a dramatic decline in aviation accidents from 1950s through the 1970’s. While accident rates dropped from 60 per million departures in 1959 to less than 10 per million departures in 1967, a surprising trend was emerging (Adams and Driskell, 1992). Accidents with known causes were shifting from system weaknesses to human weaknesses with well over 60% of aircraft accidents being directly attributed to crew-related actions, thus the arrival of “human factors” and ultimately CRM as we know it…show more content…
• Mid-1970’s: FAA Line-Oriented Flight Training (LOFT) as substitution of pilot’s recurrent proficiency check; (execution of flight crew training in a flight simulator for airline pilot trainees, as refresher course or recertification for flight crew with existing airline ratings; allows flight crew to train under realistic environments but at the same time, emphasizes on the occurrence of atypical scenarios which require good decision making, intercommunication and leadership capabilities to have an accurate understanding of how well the flight crew react to the anomalies, the abnormal situations that the flight crew would face) • 1979: NASA/Industry Workshop on Resource Management on the Flight Deck; (Pilot and co-pilot focus) • 1980s: Airline developed and implemented their own programs; (United first in 1981) • 1990: Special Federal Aviation Regulation (SFAR 58); (expanded to include cockpit, aircrew, ground and maintenance crew, and others engaged in flight operations) • 1991: FAA Advisory Circular 120-54 Advanced Qualification Program; (AQP incorporated CRM with technical

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