CRM Training Principles

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Principles of CRM Training Adams and Driskell (1992) define CRM as the effective utilization of all available resources in the form of equipment and people to include hardware, software, and anyone associated with flight operations to achieve a safe and an efficient flight operation. As previously mentioned in the SHEL model description, the Liveware or individuals must possess both technical and interpersonal proficiency with the right attitude and behaviors to effectively coordinate as a team in executing risk management activities related to operations. These principles, along with leadership and planning as well as experience, mental and physical fitness, environment, and workload management, are critical in how the team will manage the…show more content…
In the initial or awareness component, individuals are provided typical classroom exposure to crew coordination, leadership, and policy and procedures with an opportunity to role-play to ensure comprehension and execution of learning outcomes. Recurrent and feedback allows for individuals to keep up-to-date on aviation related crossflow and to practice and self-critique to include peer performance feedback in an effort to identify improvement areas in behavior and performance. And finally, the third component of continuing reinforcement is through audits, inspections and cultural changes within the organization to make CRM the normal SOP, versus a one-time-and-done activity to create change. Integration of both technical skills training and CRM skill training is imperative to achieve success (FAA, April 5, 2012). The overall goal of CRM is the blending of technical skills and human skills to support safe and efficient operation of aircraft. There are three specific clusters of skills that are desired from a technical skills perspective and three from a CRM perspective (Adams and Driskell, 1992). The technical or flight control skills…show more content…
The CRM program must be a comprehensive system applying human factors concepts to improve crew performance. It must also embrace all operational personnel and blended nto all forms of aircrew training. The ideal training environment will use the crew as the unit of training with concentration being on crewmembers’ attitudes and behaviors with ultimate goal being their impact on safety. Active participation of all crewmembers is essential with opportunities for individuals and crews to examine their own behavior in making decisions on how to improve cockpit teamwork. And finally, CRM success is dependent upon check airmen, instructors, and supervisors who are highly qualified in SOPs and specifically trained in
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