Total Quality Management In Education

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Introduction Total Quality Management is a management approach that originated in the 1950’s and has steadily become more popular since the early 1980’s. It is a method by which management and employees can become involved in the continuous improvement of the production of goods and services. It is a combination of quality and management tools aimed at increasing business and reducing losses due to wasteful practices. Quality is at the top of most agendas and improving quality is probably the most important task facing any institution. However, despite its importance, many people find quality an enigmatic concept. It is perplexing to define and often difficulty to measure. One person’s idea of quality often conflicts with another and,…show more content…
Edgecombe high school in Sitka, Alaska, when David Langford, the school’s technology teacher / coordinator, applied total quality concepts in his classes. Total quality management has become increasingly popular in education, as evidenced by the plethora of books and journal articles since 1990 (Tucker 1992). TQM has also spread into mainstream of educational organisations. In support of the TQM initiatives in education. Crawford and Shutler (1999) applied Crosby (1984) model to suggest a practical strategy for using TQM principles in education. Their strategy focused on the quality of the teaching system used rather than on students’ examination results. They argue that examinations are a diagnostic tool for assuring the quality of the teachings system. To satisfy the educational needs of students, continuous improvement efforts need to be directed to curriculum and delivery…show more content…
In the Gurukula system, students lived with the Guru in his family until the time they completed their study. The Gurukula tradition of total quality was successfully transferred to the early Indian Universities like Nalanda and Takshasila. The expertise of visionaries also in institutional planning should be a part of planning the academic curriculum. Quality education in schools will lead to qualified human resources moving to higher education and in their producing highly qualified manpower for demanding careers (Barnett,

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