International Conference on Innovations in Computer Science & Engineering A Concept-based Model for Query Management in Service Desks Veena Ga, Aparna Shaji Peterb, Anitha Rajkumari Kc, Neeraj Ramanand Department of Computer Science and Applications, Amrita Vishwa Vidyapeetham. Abstract Thousands of email queries are often received by help desks of large organizations nowadays. It is a cumbersome and time-consuming task to manage these emails manually. Also, the support-staff who initially answers
Research Proposal Title: Analysis of milk value chain in Sendafa CHAPTER ONE: INTRODUCTION This chapter provides an overview of milk sector in Ethiopia, by exploring the current government strategy towards revitalizing the sector, while the focus of the research will take a value chain approach to identify the constraints, opportunities and some of possible interventions and strategies to improve the value chain, for purposes of contextualization, the section opens with an overview of the country
implementation period also. The focal actors did not involve the other actor during the blue print and the implementation so that maintenance of the ERP system also were a difficult task for the others. Therefore they could not maintain a proper help desk team from the client
Ergonomic spaces in schools In a highly competitive academic environment, spaces in universities are an essential component of an institution's intellectual expression. Howse, (2015) stated that well-designed classrooms boost the academic performance of students. The researchers found that the layout, construction and decoration of classes had a significant influence on students reading, writing and maths. In addition, natural light, temperature, air quality and individualized classroom design were
Zoho Review- The Pros and Cons of the software What is Zoho CRM? Zoho is a Customer Relationship Management (CRM) solution that is web-based, and which attracts satisfies and retains customers enabling you to expand your business. The app is very successful today as it fulfills the needs of large and small businesses by keeping track of their daily activities, and keeping the customers engaged as well as automating daily business activities. The medium is mobile optimized ensuring that all agents
Research Proposal Title: Analysis of milk value chain in Sendafa 1. CHAPTER ONE: INTRODUCTION This chapter provides an overview of milk sector in Ethiopia, by exploring the current government strategy towards revitalizing the sector, while the focus of the research will take a value chain approach to identify the constraints, opportunities and some of possible interventions and strategies to improve the milk value chain, to contextualization the section opens with an overview of the country perspective
material, but the important thing is the every experiment must be driven with a clear concept, just like a thread is holding all manifold parts of a project together. With all these steps by steps, eventually the idea would turn into a building, a solution. A very good case study he has given, The Moby Dick, and Melvilles description of how indian transforming the skeleton of a big whale into a space, a house frame by stretching the bark over it. The idea behind this is that it is really important
Potter’s suggests that there are four critical components to every ethical dilemma (facts, values, ethics/principles, loyalties) and that by subjecting the dilemma to analysis, a person can more clearly see all sides before making the decision. Facts: Employee stealing time and money from the company by submitting bogus technically difficulty offline requests to cover up that he late work due to taking his son to
Shingo from Japan. Mr.Shingo was a Japanese Industrial Engineer considered to be world's leading expert in manufacturing practices who formulated Poka-Yoke meaning 'mistake-proofing'. A poka-yoke is a mechanism in a lean manufacturing process that helps an equipment operator avoid (yokeru) mistakes (poka). Its purpose is to eliminate product defects by preventing, correcting, or drawing attention to human errors as they occur. The concept was formalised, and the term adopted, by Shigeo Shingo as part
“This new vision is supported by its 3 key strengths: “New Technology,” “Innovative Products,” and “Creative Solutions.” -- And to highlight the importance for its core networks -- Industry, Partners, and Employees. Through these efforts, Samsung hopes to bestow a better world and a richer experience for all its customers. By the end of 2020, Samsung is targeting