conceptualise CSR and its management applications. Bowen (1953) was the first to launch the concept of CSR as a social obligation. According to him, CSR is a social obligation “to pursue those policies, to make those decision, or to follow those lines of action which are desirable in terms of objectives and values of our society”. Carroll (1979), following Bowen’s thinking, identified four stages of CSR development: economic, legal, ethical, and philanthropic. As argued by him, “these four categories are not
their own set of supply chain management practices, but all of these literatures shared a common goal which is to improve the organization’s performance. After reviewing and consolidating the different literatures, the authors were able to form the five (5) dimensions of supply chain management practices that covers the supply chain information flow, internal supply chain processes, and both the upstream and downstream perspectives of supply chain. These five dimensions are as follows: strategic supplier
literature, several process performance dimensions can be found. Dumas et al. (2012) mention four process performance dimensions which are: time, cost and quality as well as a fourth dimension which gets involved in the equation once the issue of change has to be considered, which is called flexibility. These performance dimensions can be refined into several process performance measures called key performance indicators (KPIs). According to ABPMP (2009), they mentioned four fundamental process performance
Source #1 Forghani, M. A., & Tavasoli, A. (2017). Investigating the Relationship between Knowledge Management Dimensions and Organizational Performance in Lean Manufacturing. International Journal Of Management, Accounting & Economics, 4(3), 218-225. In this journal article, Forghani & Tavasoli conduct research to study the relationship between knowledge management and organizational performance. Five hypotheses were tested. There is a relationship between knowledge acquisition and performance
understanding of diversity an important model to consider is the four layer diversity model, first introduced by Marilyn Loden and Judy Rosener and modified in 2003 by Lee Gardenswartz and Anita Rowe. The model consists on the depth of and visibility of individuals differences. As shown in Exhibit 1.1 the core dimension is personality, which is the main factor in all kind of relationships, specially relations at the
identification with a group and facilitates mobilization of such collective actions. Social capital can be beneficial to internal conditions as well as to external conditions. The internal dimension of social capital is it is being used as a resource by a group, an individual or an organization. And the external dimension means that social capital is not only for organizations or for individuals but it has a greater meaning for it can be useful for the society as a
uncommon and growing number of future disruptions to the status quo and the best laid strategic plans. As history repeats itself, organizations once considered as effective will most likely fail unless currently associated and related risk factors of management and governance models are incorporated into scalable resilience metrics. In order to thrive and prosper in the current business environment of volatility, dynamism and change, it is therefore necessary that firms must ensure they focus on resilience
developed for each of the four perspectives of the card—competence, processes, customers, and financial. They established guidelines for the deployment of CSFs at lower levels in the company, stating that departments must select CSFs for which the department has a major control responsibility. These CSFs—key BSC indicators and monitor the implementation of the business strategy. For each level they set different kind of target, ( Andra Gumbus 2002). The evaluation of management at public sector need
My Dream Thinking about the future used to scare me. I do not know if it was more of just I was going to be older and making my own decisions or that I did not have a plan for what was to come. Honestly I think it was because I did not have a plan. As a second semester sophomore,I have sort of been forced to wake up and start thinking about after high school plans. To be successful in the future, I have been focusing on my dreams, reviewing my PSAT scores and reading the book 7 Habits of
Topic: “Relationship between Service Quality and Customer Satisfaction: The Case Study of the Olympic Sports Club in Bangkok” CHAPTER 1 GENERALITIES OF THE STUDY 1.1 Introduction When the market is full of competitors and marketing is shifted from internal consequences of performance (i.e., productivity and profit) to the external consequences of performance (i.e., consumer well-being), practitioners in the sports industries need to pay attention on customer satisfaction and service quality. (Kerkby