Examples Of Organizational Learning

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Explain TWO (2) ways how Organizational learning as you observe from the Your-Tube clip that you think have led to the organizational success. Organizational learning can happens in all organization’s activities. Fiol and Lyles (1985) define organizational learning as “the process of improving actions through better knowledge and understanding”. Generally, organizational learning enable an organization to find out errors and correct them, gain knowledge, and generate new problem-solving skills to increase the performance and effectiveness of the company. Double loop learning Based on one of the factors that leads to organizational success which is recognizing employee’s potential and skills, one of the ways how organizational learning…show more content…
According to Smith (2001), double-loop learning “involves questioning the role of the framing and learning systems which underlie actual goals and strategies”. In other words, double-loop learning do not only detect and corect errors, but it also involve the questioning and changing of the organization’s goals, objectives, aims, and policies. Double loop learning is different from single loop learning in such a way that single loop learning involves changing ways of doing things and achieves goals more efficient, while double loop learning is about changing the goals itself (Cartwright, 2002). The benefit of double loop learning includes preventing a mistake from happening in the future before it actually happens (Richardson, 2014). After Rachel discover the employees she met has a lot more skills than that is needed for their present job position, she do not only correct the error by reassign them to a better job…show more content…
Kolb & D. Kolb as cited in Armstrong & Fukami, 2008). In addition, experiential learning theory can also affect management training and development programs planning. For example, Rachel paid Sash to teach the other restaurants to implement the company software system that use to schedule breaks for the employees in other Boston Market restaurant. Rachel’s action shows that she makes this decision through her experience when she went undercover and she want to it to become a policy that can be practice by all of the employees in the
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