development programmes lead to the efficient provision of safe, reliable and high quality care. It highlights gaps and deteriorations in the quality of service being provided. By addressing issues tackled by standard development programmes, we as nurses can radically improve patient outcomes (HIQA, 2012). A central component of quality improvement is the undertaking of clinical audits. Audits at all levels of our healthcare system are vital to guarantee the service is co-ordinated, fit for purpose
In this essay I will be explaining the role of effective communication and the interpersonal interaction in health and social care. Also I will be explaining what multi agency is and why it is important and why you need to use this in day to day working life. It is important to have good communication because communication is needed everywhere. For example communication skills are needed between colleagues. With colleagues you need to talk in a professional manner as they work together in a group