Empathy: Case Study Questions

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1. What is Empathy? Empathy is the experience of understanding another person’s condition from their perspective. You place yourself in their shoes and feel what they are feeling. 2. Can you state what the problem is in this scenario? The problem that will be arising in this scenario is to put up self-pity and insecurity that can cause of misunderstanding between his and his co-employee and manager. 3. How many years has it been since Wilson joined CTQ&A Ltd.? It’s been five years since Wilson joined CTQ&A. 4. Describe Wilson and his work attitude in your own words. Wilson is a skilled and hardworking employee. 5. Can you tell how Wilson developed his present frame of mind? Wilson developed his present of frame of mind by practising empathy…show more content…
6. Differentiate empathy from sympathy (provide an example). Empathy is understanding and entering into another’s feelings while sympathy is sharing the feelings of others (especially feelings of sorrow or anguish) Empathy (The policewoman showed empathy to the people who died on the car accident.) Sympathy (His affection for the memory of his mother and dissatisfaction with his own innovation on ancient custom thus blended together; and we…show more content…
Do you think similar experiences occur in real life? If yes, cite an example. Yes, because my friend experienced this kind of scenario, it’s been four years since she’s working in the company were she employed all of her batch mates are promoted but she’s still in her position. She’s a hardworking employee and dedicated to her work but no one noticed her skills. 8. Do you think empathy is a critical aspect of social competence? Why or why not? Yes, because when you have empathy, it means you can understand what a person is feeling in a given moment, and understand why other people’s actions made sense to them. It is one of the foundation building blocks of great social interaction. Helps up to communicate our ideas in a way that makes sense to others, and it helps us understand others when they communicate with us. 9. Is there a connection between person’s social competence and his/her leadership capacity? Explain your answer. Yes, because to have a social competence in leadership it helps us to be a good leader. In leadership you should always aware of what is happening to others and to know how to deal and build a good relationship with other people. 10.Can you think of a similar situation in the past that showed you your capacity

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