MGM Resorts International is a Nevada based hospitality, gaming and entertainment company. MGM Resort’s history, global presence, unique initiatives and branding, comprehensive amenities, and casino experience make MGM Resorts International a big player in the casino industry. MGM Resorts International, with a focus on destination resort operation and development, is one of the world’s leading hospitality and entertainment companies with 23 resorts in their portfolio. The history behind MGM Resorts
As the interdependence between countries and even industries, is growing due to the globalization, and because tourism industry is the widest economic activity in the world with every day five to eight million people travelling internationally (Glaesser, 2012); it is important to understand the future trends and challenge of this particular industry. What will tourists do in 2030, how they will feel, what they will need, who will they be, and how can the field cope with those changing? This are important
their founders. Family businesses can and should serve as lighthouses in society and pave the way into the future . Having said that, I will analyze my family business that has a portfolio of investments and own and manage properties in the hospitality industry which evolve with cultural differences, conflicts, resilience to change, and to dynamically adapt to the new generations. Naturally, as the family business advance in its generational timeline,
about my job. I work as a human resource practitioner and I have 16 years of experience in managing human resource departments. I have served in many types of industries, namely automotive, trading, retail, services, travel agencies, and consultancies, to name a few. I have also served various bosses during my tenure of employment in the industry, mostly reporting direct to the owner cum operator of the company. My job scope is mainly overseeing the entire operation of human resource, which includes
capitalism is a new movement in the United States, which has emerged from the theory of corporate social responsibility. Before going in depth of what conscious capitalism really is, let’s separate both words and their definition. Conscious is an adjective which describes been aware of and responding to one’s surroundings. Now let’s define capitalism; an economic and political system in which a country’s trade and industry are controlled by private owners for profit. People often associate capitalism with
What are The Reasons that Affect Customer Retention in the Construction Industry of Maldives? Table of Contents LIST OF FIGURES AND TABLES 3 1 INTRODUCTION 3 1.1 Research Background 4 2 RESEARCH AIM & OBJECTIVES 5 2.1 Research Objectives 5 3 RESEARCH QUESTIONS 5 4 LITERATURE REVIEW 5 4.1 Definitions of Key Concepts 6 4.1.1 Customer Retention 6 4.1.2 Corporate Image 6 4.1.3 Quality 6 4.1.4 Project Management 7 4.1.5 Relationship with the Customer 7 4.2 Critical Review of Theories and Models Regarding
Tata Group is a global enterprise with headquarters at Mumbai, India having interests in chemicals, steel, automobiles, information technology, communication, power, beverages, and hospitality. It operates in more than 100 countries across six continents. Tata Sons is the principal investment Holdco for Tata companies promoted by it. The revenue for these companies for FY 2014-15 stood at $108.78 Billion employing over 600000 people and out of these companies 29 cos are publicly listed having aggregate
related accident. 2-Competitors: direct competition for tourists is present from the other Channel island of Guernsey, whilst mainland Europe tourists could be affected by the current euro crisis and other socio economic factors affecting the aviation industry, thus potential revenue could be lost. The majority of tourists arrive by plane, however during summer months up to 40% arrive by ferry from France/UK and this in itself could provide another threat as indirect competitor offering alternate means
usually responsibility, you have. Command and control are intrinsic in the chain of command within organizations. Discretionary
Task 1: Customer service management and complaints resolution 1.1 Describe the importance of anticipating customers’ needs and preferences, set customer service standards and ensure staff maintain them, allocating resources appropriately. Preferences are things which customer desires and needs are to fulfill the requirements. Every customer is not the same because different customers have different needs. To anticipate the customers’ needs and wants is to know what they want and understand them