Concept Of Employee Engagement

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What is employee engagement? The concept of employee engagement was first described by William Kahn in 1990 in the academic literature. He described it as “the harnessing of organization members’ selves to their work roles: in engagement, people employ and express themselves physically, cognitively, emotionally and mentally during role performances”. So it can be very well said that employee engagement is the link between the organisation and its employees. It can also be implied that it is the relationship between company performance and employee potential. Employee Engagement is unlocking the employees’ potential to drive higher performance. It’s the mutual commitment resulting in the capture of discretionary effort. An engaged employee…show more content…
Competencies are the behaviours (and the intent behind them) used by people to put their knowledge, skills and experience to work on the job. Put simply it is the ability of an individual to do his tasks. The term "competence" first appeared in an article authored by R.W. White in 1959 as a concept for performance motivation. And later many other like David McClelland, Craig C. Lundberg, etc. used the concept of competency. The term “Competency’” was coined by Richard E.Boyatzis(1982) who defined competency as an underlying characteristic of a person which results in effective and/or superior performance in a…show more content…
They are rather aimed at behavioural traits and ensuring success. So this project tries to create a framework which would link competency with employee engagement and help in enhancing employee engagement of any organisation and improve its productivity by utilising its most important resources, that is its employees. Literature review There aren’t much literature work done on competency based framework on employee engagement. But there are a number of literature on employee engagement and competency. In the academic literature, employee engagement was conceptualised by Kahn in 1990 as ‘the harnessing of organisation members’ selves to their work roles: in engagement, people employ and express themselves physically, cognitively, emotionally and mentally during role performances’ . Towers Perrin (now Towers Watson) defines employee engagement as the connections people have with their organisation, across three dimensions (that echo Kahn (1990)): • rational: the extent employees understand their roles and responsibilities (thinking) • emotional: the level of passion employees bring to their work and organisation

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