The Importance Of Organizational Communication

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There is no possibility of having a good human relationship without communication. However, most of the communication processes in the organizational set-up usually result in a number of conflicts. This is because people usually have different opinions while communicating. it is advisable that an organization should have few conflicts in order to be able to achieve certain success levels. Most managers in organizations usually spend a lot of time while communicating in several ways such as the use of meetings, emails, letters and the use of face to face discussion activities. The workers in the various organizations usually realize that communication is very important because it helps them in meeting the day to day goals especially when…show more content…
For efficient communication to take place, it is important that the receiver of the information understands the meaning of the message which the sender provides. The communication in an organization can take place either in the organization or outside the organization. There are several approaches which can be used to enhance organizational communication. The functions of organizational communication in any organization are visible all through in controlling of the behaviors of the employees, helping in the motivation of employees, helping in making effective decisions and the development of the interpersonal relations (Carroll, 2015). All these functions of communication in an organization can be used in creating a higher level of success in avoiding conflicts within the organization. The most important goal of organizational communication is relationship building and that assists in improving strategic…show more content…
The flow of information through the channels makes it easy for communication to be taken as an element of organizational behavior. In an organization, the formal group network communication usually occurs in forms such as chain networks, circle networks and the use of a wheel network. Chain network usually follows the formal chain of command which is established in any organization. The circle network of communication in the organization usually has the leaders as the central people who are entrusted with conducting all types of communications within the group (Shockley-Zalabak, 2014). On the other hand, the wheel network of communication in any organization requires an open relationship whereby there is a joint communication with all the members of the group. The communication to be chosen in any organization will depend on the type of goal to be achieved. When the organization wants to achieve higher levels of accuracy in the various activities it undertakes, then a chain network can be used. Circle communication in an organization is usually used when the speed of carrying out activities needs to be improved as well as accuracy (Shockley-Zalabak, 2014). For the wheel network communication, it can be used in the organization when high members satisfaction needs to be attained and fast results need to be
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