Blood Banking Case Study

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Efficient management of files, products and services is one of the many key factors of a successful service-rendering to the valued clients. Efficiency in transaction management motivates the employees to be productive in delivering utmost services that boosts satisfaction of the clients. One of the many services that require utmost efficiency is the medical service. One of these medical services is blood banking that acquires, keep, process and dispense blood (Jennings, 1973; Li et al. 2008) which entails proper and up-to-date monitoring and management of a decision support system to make good use of this information and to reduce the incidence of wrong blood dispensing (Li, et al., 2007). In addition, the issues on blood dispensing made…show more content…
The manual system used logbooks to record donor's information and the date of the donation while the bag of the blood contains the details such as the blood type, expiration date (determined by counting 35 days from the day of extraction), and volume. The extracted blood undergone blood examination to check whether it is good or contaminated. The Ozamiz City Red Cross then used the resulting information to update the donor’s information. Moreover, the Red Cross generated daily, monthly and annual reports to keep track of the number of blood donors, number of bags collected and number of bags per blood type. The Red Cross staff used Microsoft Excel in generating reports and emailed to their main office in Manila. However, the current system still lacks such facility to automatically monitor and manage the blood bank information and to electronically safe-keep the records for decision support. The Blood Bank system in Ozamiz City Red Cross is quite far behind other regions in using the technology to facilitate ease of transaction of the Blood Bank (Philippine, Red Cross). This system improved the way of recording the blood and donor information and generated an inventory system with added feature such as real time expiration notification for the blood that is almost to expire to add in decision…show more content…
The blood donor information module recorded the name, address, date of birth, age, sex, weight, and blood pressure of the blood donor, while the blood information module recorded the date of extraction, blood type, expiry date and serial number of the blood. The system used the date of extraction and serial number as the donor’s unique identifiers of the donor and of the blood bagged. The Blood Bank Management System covered the following processes: securing data through login verification, adding the donor's information, updating the donor's information, tracing the blood donor’s donation history, generating daily, monthly, annual reports on dispensed blood, calculating stock of blood based on categories and expiry dates, generating seven-day expiry notification on bagged blood and blood under critical amount. The Blood Bank Management System did not include the details on actual blood extraction, patient/recipient identification and recording, blood testing and financial or billing information processing. However, it recorded the information of the entity or person who claimed the blood. 1.5 Significance of the

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