Analysis for the factors influencing Customer satisfaction towards the services provided by Tata Motors KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy .719 Bartlett's Test of Sphericity Approx. Chi-Square 567.018 df 120 Sig. .000 Interpretation: In the above table, the value of KMO is 0.791 and Bartlett’s test shows significant results, which means that factor analysis is feasible for the study. Communalities S. No Factors influencing customer satisfaction Initial Extraction 1
Majority of the males prefer to own the car of Tata Motors than females because most of the car owners are taxi drivers and few people use car for personal use. 2. Majority of the customers are in the age group of above 45 years which shows that Tata Motors is focusing more on old generation. 3. Majority of the customers are earning the income between Rs. 100000-250000 per annum. 4. Majority of the Tata Motors customers own the car of Tata Indigo and Tata Indica because most of the taxi drivers use
Tata Motors secured net worth 37,758 crore INR and Net Profit after Tax of 334.52 crore INR in fiscal year 2013-14 and is the largest automobile company in india, 5th largest truck manufacturer and 4th largest bus manufacturer in the world. The company
Project Report on “Study on perception of customer satisfaction towards the products and services provided by Tata Motors on passenger cars in Mangalore, Karnataka” Submitted by Mr.Vishwas Kini (4NY13MBA76) Under the valuable guidance of Mrs. Shilpa Bhagwat Assistant Professor Justice K. S. Hegde Institute of Management Nitte, Karkala Department of Business Administration Justice K.S. Hegde Institute of Management NMAMIT, Nitte – 574110 June 2015 CERTIFICATE This is to certify Ms. Mythri Naik
appropriate case studies and present findings. First part, describes fieldwork done in global automotive industry related to the present issue raised in the article. Different case studies have been conducted with the help of all primary data and annual reports of organizations. After this, key findings and analysis have been presented which showcases the scenarios of global company issues according to different experts presented through interviews and questionnaires. 4.1 Case Studies of some Successful
Tata Motors was founded in 1945, as Tata Engineering and Locomotive Company to manufacture locomotives and engineering products. In 1945, Tata began production of steam road rollers with the collaboration with UK manufacture Marshall Sons (Gamble, Peteraf, & Thompson, 2015). In 1994, Tata Motors began a joint venture with Damier-Benz/Mercedes Benz to manufacture Mercedes-Benz passenger cars in India (Gamble, Peteraf, & Thompson, 2015). In 2003, Tata Engineering changed its name to Tata Motors Limited
TATA MOTORS –An Introduction "Best in the manner in which we 0perate, best in the product we deliver, and best in 0ur value system and ethics." Tata Motors Limited, previously Tata Engineering and Locomotive Company (TELCO) is an Indian international automobile assembling organization head quartered in Mumbai, Maharashtra, India and a subsidiary of the Tata Group. Its things join voyager cars, trucks, vans, mentors, public transports, development supplies and military vehicles. It is the world's
MNC was originally formed ( in case
Introduction/ Case TML Drivelines Limited is predominantly in the business of manufacturing Axles & Transmissions for Commercial Vehicles. In the year 2000, the erstwhile Axle & Transmissions manufacturing divisions of Tata Motors, were spun off as 100% subsidiaries HVAL & HVTL respectively. The key intent of incorporation was to give specialist focus on development and supplies of Axles and Transmissions for Tata Motors, while Tata Motors concentrated on Vehicle Design, Integration & Marketing.
DECLARATION I do hereby declare that the Semester Internship program title A STUDY ON CUSTOMER SATISFACTION WITH SPECIAL REFRENCE TO MAHINDRA AND MAHINDRA is a record of bonafide work done by me under the supervision of Mr. Aditya Kumar Gupta , Faculty Guide and submitted to Amity University Uttar Pradesh ,Noida (AIBS) in partial fulfillment of the requirements for the award of degree of Master of Business Administration.. Tarang Kansal Acknowledgement Any task that is under