their own set of supply chain management practices, but all of these literatures shared a common goal which is to improve the organization’s performance. After reviewing and consolidating the different literatures, the authors were able to form the five (5) dimensions of supply chain management practices that covers the supply chain information flow, internal supply chain processes, and both the upstream and downstream perspectives of supply chain. These five dimensions are as follows: strategic supplier
bank that serves local and international clients of their banking needs. It is a leading provider of inclusive financial services and products in Saudi Arabia with many different branches in the Kingdom. The bank’s vision is to be the “Banque of Excellence”. Fonjan Creative Studios Fonjan Creative Studios is a small Saudi graphic design company that offers brand identity services to local businesses. The company seeks to “transform society from consuming into productive by providing local startups
Railways: Important rail networks are oversaturated; Rail freight tariffs are high; Transit times are long and uncertain; Rail terminal quality is poor; Diminished flexibility in carrying different types of products; Railway carriage is not economical for the industries which cannot provide full train loads. Road: Inadequate road network coverage; Poor road quality; Expressway network will take time to develop; High level of fragmentation of the trucking industry; multiple check points Waterways:
environment have made quality one of the most important sources of competitive advantage in the tourism industry (Mohammed, 2006), and the evaluation of customer satisfaction is one way to determine the quality being. Customer satisfaction plays an important role as a marketing tool to attract the most variable segments of the market. According to Bitner and Hubbert (1994), customer satisfaction is the term used for the measure of the extent to which the product or service provided by the organization
Wal-Stores in the Top 25 ranking of retailers in the world ( Supermarket News, 2014). With an international headquarter in the United Kingdom; the company currently operates almost seven thousand stores in two continents and a workforce of around five hundred thousand people. In order to reach out to its large customer base, a range of purchasing channels such as Tesco.com, which consist of two independent e-commerce platform (tesco.net and tescodirect.com) were created. In addition to being
and services that are . 1) Better 2) Cheaper and they want them 3) Faster. We refer to corresponding forms of competitive advantage as 1) Differentiation 2) Cost
J., & Chase, D., 2014). In hospitality industry, a customer who purchase service and product is call as a guest
half of the total national health expenditure in many of these countries (Mills, 1990). Under the prevailing conditions of increasing health care costs, it is thus no surprise that “hospitals, as the main spenders within the healthcare system, are in the limelight” (Montoya-Aguilar, 1994). In today’s highly complicated, technological and competitive health care arena, the public outcry is for administrators, medical staff, and other health care professionals to provide high quality services at lower
leads to a challenge of comprehensive development of physical, institutional, social and economic infrastructure. Since all these are important in improving the quality of life of the citizens living in the cities. Thus Smart Cities Mission focuses on development of smart cities pan-India to enable economic growth and improving the quality
STRAYER UNIVERSITY A STUDY OF QUALITY MANAGEMENT IN ANGOLAN HEALTHCARE SYSTEM A DIRECTED RESEARCH PROJECT SUBMITTED TO THE FACULTY OF THE GRADUATE SCHOOL IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTERS HEALTH SERVICE ADMINISTRATION SUBMITTED TO SUSAN CRIM, MBA BY ELMA CARVALHO WASHINGTON, DC July 2007 ABSTRACT Angola is a third world country located on the west coast along the south Atlantic in southern Africa. It won its independence from Portugal in