Swot Analysis Of Logistics Service

797 Words4 Pages
MISSION To provide a highest quality service to our customers by continuously increasing cost efficiently and maintaining delivery deadlines. To encourage our employees workforce to strive for quality and excellence in everything they do, to promote teamwork and create a work environment that takes care of talent and bring out the best in our employees. Providing a quick and safe delivery of goods service is their motto. THE VALUES “Punctuality, Integrality, Honesty, Loyalty and Credibility” QUALITY POLICY Our commitment is to provide the quality logistics service consistency at reasonable price and continually improve the same to achieve customers delight on the sustainable task. VRL enjoys the distinction of being the single largest fleet…show more content…
No of workers on head office is 120. Booking agency is 30 more than 200 agencies are in all over Karnataka. 10 persons for local delivery of goods and for unloading accept this 10 miles, 6 to 7 for loading and unloading only.For unloading goods from big vehicles for 6miles will be given…show more content…
Seats occupancy reports 6. Customer suggestion 7. Bus arrival report 8. Customer feed back follow up 9. Customer’s complaints Other reports • Bus fare • Route fixation • Opening of branches • Agency inspection SWOT ANALYSIS STRENGTHS The company is having a very good brand image in the minds of the customers 1. It is maintaining very good services in the form of providing adequate bus facilitywith predetermine schedule. 2. The company is having a very effective internal management system 3.Employees as well as customer suggestions are consider with special care this made the company to get the loyal customers as well as employees 4.Compared to the other computation it is having more network branches. 5.Having more pickup points compared to other competitors 6.It maintains competitive pricing. Because, of this advantage it is charging 10% less than the charges of the KSRTC. This made the increase in customer awareness regarding service of the company. Weakness Daily in departure • In sufficient sleeper each in the bus • Less communication structure • Low advertisement compared to competitors stratergy. Opportunities • Extending the service • Introduction of more Volvo bus • Customer awreness has been increasing over the

More about Swot Analysis Of Logistics Service

Open Document