Product risks The risks associated with the quality and price of the product and services include the accuracy and up-to-date information provided on the product (such as product characteristics, quality, product inventory and guarantee and warranty), ensuring compliance with product and service features with specified specifications, being real the price and its correspondence with the amount specified on the website, timely delivery of goods, and avoiding delayed delivery, appropriate methods for
and consolidating the different literatures, the authors were able to form the five (5) dimensions of supply chain management practices that covers the supply chain information flow, internal supply chain processes, and both the upstream and downstream perspectives of supply chain. These five dimensions are as follows: strategic supplier partnership, customer relationship, level of information sharing, quality of information sharing, and postponement. For both competitive advantage and organizational
The main objective of this study is to evaluate and compare service quality in private hospitals, especially in teaching hospitals those are associated with medical colleges. This comparison is made across ten dimensions of hospital service quality such as infrastructure, availability of resources, clinical procedures, quality of outcomes, administrative procedures, staff attitude, waiting time, price, information availability, and trustworthiness. Three teaching hospitals located in Bhubaneswar
based on calculation of chapter 4. Gap 1: Gap between customer expectation and management perception As seen in table 4.17, the negative sign of the score at the dimension of reliability and responsiveness show between the provided services, perceptions, and expectations of the management, there is significant difference in related dimension. The distribution of the results represents the Gap 1 of SERVQUAL. Gap 1 contrasts the way that managers from KMA hotels and guests of KMA hotels perceive guest
Pricing Strategy The overall positioning of the company in a leading group, as quality supplier where value-for-money products meant that price levels, for business software segments, could never be reduced to a level which made them appear cheap. Even so, newly-introduced products, for this segments, had to be aggressively priced in order to gain penetration and win market share quickly. The pricing strategy for other segments need to be related to volume objectives and other factors which are
Railways: Important rail networks are oversaturated; Rail freight tariffs are high; Transit times are long and uncertain; Rail terminal quality is poor; Diminished flexibility in carrying different types of products; Railway carriage is not economical for the industries which cannot provide full train loads. Road: Inadequate road network coverage; Poor road quality; Expressway network will take time to develop; High level of fragmentation of the trucking industry; multiple check points Waterways:
bank that serves local and international clients of their banking needs. It is a leading provider of inclusive financial services and products in Saudi Arabia with many different branches in the Kingdom. The bank’s vision is to be the “Banque of Excellence”. Fonjan Creative Studios Fonjan Creative Studios is a small Saudi graphic design company that offers brand identity services to local businesses. The company seeks to “transform society from consuming into productive by providing local startups
I. Definitions Quality Assurance is a process that deals with regulations to ensure that the quality standards have been met as patients are taken care of. This is a responsive approach that seeks to examine the reason why facilities failed to meet their standards and think about the next steps to be taken, for future improvements (University of Minnesota, n.d). On the other side, Quality Improvement is a way of proactively studying the healthcare processes with the main intention of preventing
Literature review and Critical analysis VITAL FACTORS This study aimed to explore the most influencing factors in an entrepreneurial business creation. A review of literature identified three main schools of thought in regard to entrepreneurship and SMEs. First, a humanistic school of thought focuses on the entrepreneurs and their personal respective concerns. Accordingly, the entrepreneur's personalities and backgrounds including family, education, work experience and entrepreneurship, gender, age
perspectives of port users and port service providers. These indicators will be developed from the dimensions of SCOR model performance attributes and will be evaluated by the Importance-performance Analysis. This study targets port focused supply chain participant (Terminal operators) and port users (particularly shipping lines and freight forwarding). Keywords; Port focused supply chain, Supply chain Performance, SCOR model and Importance – Performance Analysis 1.1. INTRODUCTION In the era of rapid