can use to change the world.” Nelson Mandela (BrainyQuotes, 2016) Introduction In relation to the quote mentioned above, my teaching experience allows me to consider education as a very fundamental tool which helps people to succeed and face the challenges with the intention of bringing changes to the course of their life. Through Freire’s words in Gadotti and Torres’s (2009) work, I presume that education allows people to make optimal use of the knowledge acquired through exchange of ideas, socialization
What are The Reasons that Affect Customer Retention in the Construction Industry of Maldives? Table of Contents LIST OF FIGURES AND TABLES 3 1 INTRODUCTION 3 1.1 Research Background 4 2 RESEARCH AIM & OBJECTIVES 5 2.1 Research Objectives 5 3 RESEARCH QUESTIONS 5 4 LITERATURE REVIEW 5 4.1 Definitions of Key Concepts 6 4.1.1 Customer Retention 6 4.1.2 Corporate Image 6 4.1.3 Quality 6 4.1.4 Project Management 7 4.1.5 Relationship with the Customer 7 4.2 Critical Review of Theories and Models Regarding