Customers At Checkout

448 Words2 Pages
Customers at Checkout Many people do not understand the chaos of working as a cashier in a grocery store. Cashiers have to deal with all of the customers. They are the ones that have to deal with the issues and have to answer the questions about the sales of the products. Cashiers have to be extremely patient and understanding. Working as a cashier I have noticed that most of my customers can be put into one of three groups; the forgetful shopper, the lazy checkout, and the One-Stop Shopper. It is common for a customer to come into the grocery store and picking up more than what they were coming in for. But it is even more common for a shopper to come in the store without their shopping list and forgetting the reason why they came into the store in the first place. These are the shoppers that will get all the way to the checkout counter, unload their groceries onto the belt, get everything scanned, bagged and put back into the cart, have their total told to them and then they remember, “I forgot the bread!”…show more content…
These are the customers that insist on the cashier doing everything. They are the ones that make the cashier unload their groceries onto the belt, scan and bag them, and even put them back into the cart. Whether the customer knows it or not, making the cashier do everything is time consuming and prolongs their checkout. Every day there are at least 4 of these lazy checkouts. The customer gets to checkout and looks at their basket of groceries and then looks at the cashier. Without asking, the customer gets the cashier to come from behind the counter to unload their groceries. Thinking that the customer is at least willing to help, I look back to a woman who is standing there using her phone. She does not even attempt to help with the unloading process. She stares at her phone scree and will every now and then look up to see what progress I’ve

More about Customers At Checkout

Open Document