Communication In Pharmacy Practice

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Communication in pharmacy practice is frequently disturbed by certain problems involving a specific group of individuals. This assignment discusses specific communication barriers in different situations. A number of tacts are also highlighted to deal with these situations in an appropriate manner. One solution that applies to most special situations is that if a pharmacist feels that a person has a special problem, s/he should check their own response to that problem. Taking Delicate Information: Some questions may be difficult or uncomfortable to ask from a patient. Question regarding use of recreational drugs or sexual functioning in case of sexually transmitted diseases may make the patient uncomfortable. 1. You should approach the subject…show more content…
Thus, the pace of speech and the number of information given at a time must comply with the patient’s capability to comprehend the data. Moreover, recalling ability, short term memory and attention span may be decreased in some geriatric patients. The capability to process unorthodox solutions to problems may be not so fast in some older adults. Thus, efforts to modify habits should be constructed slowly and should be created on past experiences. Below are some good ways to deal with elders: 1. To set appropriate short-term goals, deal with long-term goals in stages. 2. Breaking down learning tasks into small parts. 3. Motivate patients to give feedback as to whether they understood your original message by discreetly asking them to repeat what you told them and by observing their nonverbal reactions. 4. Using words like 'this is very important' helps them to remember the information that follows. • VALUE AND PERCEPTUAL DIFFERENCES Most common communication barriers between you and geriatric patients may be because of the generation gap. Some elders may view things differently from those in other age groups because people usually stick to moral codes accepted and followed in their early years. Thus, some elders may have contradicting beliefs about health care and pharmacists…show more content…
Introduce yourself and ask how he or she prefers to be addressed. 2. Most old people do not know the profession of pharmacy so it is best to describe your role to them in health care and educate them of your responsibilities so they can trust you better. 3. Determine the patient's level of understanding about his or her medication. If their understanding skills are not up to measure, then make sure you include their care giver in all conversations. 4. Find out the barriers that are hindering your communication with the patient and take appropriate measures. For example, provide a written note for hearing impaired patients. 5. Make sure the patient knows why he is taking the medicine by asking open ended questions 6. ask them about how they use their medication to see if they are making any mistakes. 7. Ask them if they have faced any problems when using their medications and contact the presciber if necessary. 8. When giving oral information, use visual aids or demonstrations. For example, instead of taking the name of the medicine, you can use its color as a name and tell them to take the blue one three times a day and the pink one only once. Communication Impairments: A. Vision B. Hearing C. Speech D.

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