Characteristics Of Industrial Marketing

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B. Industrial Consumer Behavior Before understanding how Industrial Consumer Behavior works, it is of most importance to define some concepts of Industrial Marketing. Industrial Marketing consists in the business activity directed to satisfy the organizations needs and wishes. However, before marketing in the industry, the essential differences between consumer marketing and industrial marketing must be understand. First, the target audience: in the industry, the marketing is headed for the organizations instead of the individuals. Likewise, they have different needs, wishes, motivations, and destiny for the good exchanged. Aguas Integrales is a Company that supplies Industrial Services and sells 3 types of product or service: Primary, it installs…show more content…
Characteristics of the Industrial Market Considering the fact that most of the products from Aguas Integrales come from abroad, the suppliers for the type of goods they sell, tend often to resort to foreign representatives or distributors, in this case Aguas Integrales is the representative in El Salvador or even in Central America of some American brands. But then again, when it comes to being a representative, Aguas Integrales asks for the manufacturer to offer its support on the commercial know-how. Like it is usual in this type of companies. On the other hand, as mentioned on the Pareto Principle for many companies, and Aguas Integrales is not the exception, roughly 80% of the sales come from the 20% of the customers. In this situation, most of this company’s products and services are sold together, as part of final cause. In this case their customer not only buys the solutions to the problem, but also the final service. 2. Industrial Demand When talking about the industrial demand, there are a few singularities that are very particular. Initially, all industrial goods are acquired for later use in the obtainment of other goods that will be subject to subsequent…show more content…
The Financial/Economical, is the department that includes management, thus the one that makes the economic decisions. On the other hand, there is the Engineering Department, this one tends to be the one with the most knowledge on the subject and hence the one that decides which company can solve their issue. Finally, we have the Purchases Department, this one normally just decides how much budget to assign to each project. In El Salvador, one of the particularities on the Industry Sector is that sometimes, the first contact is made with one department and in the end, the one that makes de purchase decision is another. Company’s departments sometimes don’t have the best communication between each other and consequently, on occasions, even if the project was already approved by one, it is rejected by the other. In addition, it is interesting to find out that the purchase motivation factors that may be important to some departments, are not as important for the
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