This report was commissioned by the management board of the John Lewis Partnership, the leading and successful retail chain in the UK with over 70,000 brand partners, to examine their company’s performance in many aspects to improve their future sales and marketing strategies by provide them with some advices. Findings in this report are based on an analysis of John Lewis Partnership’s performance in some aspects such as marketing strategies, customer services, company’s financial performance, company’s
International Marketing Introduction John Lewis is a well-known high-quality British chain of department stores, with 43 shops established throughout Great Britain. John Lewis employ 90,000 staff members, who are all also partners within the company. At the end of every financial year all workers are entitled to a ‘bonus’ which is a percentage of the company’s annual gross sales. Globalization has allowed John Lewis to offer international shopping and deliveries of a limited amount of small products