Information Technology Case Study

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MIS 6020 APPLICATION DOMAINS ON INFORMATION TECHNOLOGY VIDEO CASES & ASSIGNMENTS STUDENT NAME: GREGORY CHIRCHIR KAPSOWE STUDENT ID NO: 653343 CASE 1 TELEPRESENCE MOVES OUT OF THE BOARDROOM AND INTO THE FIELD Question 1 List and discuss briefly the benefits claimed by Cisco for its “In-person” experiences using telepresence. Answers a) Improved productivity by employees since there is no need for travelling to attend meetings b) Reduced travel costs in form of per diems and accommodation costs c) Clean environment due to reduced carbon emission , d) The expertise of the company grows e) Information flow becomes enhanced as a result of technology changes f) The customer experience is improved hence customer and supplier intimacy promoted…show more content…
The telepresence requires special hardware dedicated for that system. Question 4 In the past, work was organized into central buildings located in central locations (like cities) in order to facilitate face-to-face interactions. What impacts might telepresence have on the organization of work? How could you use these tools to organize work on a global scale even when employees are in different physical locations? Answer The technology of Telepresence enables businesses to me managed effectively, that is, maximum profitability with minimum costs e.g. traveling costs, wasted time etc. The impact of this technology is that people may no longer travel distant offices to attend meetings which increases flexibility and employee morale CASE 2 VIRTUAL COLLABORATION FOR LOTUS SAME TIME Question 1 Based on the video and text of the case, list and briefly describe five areas where either version of Same time may increase employee productivity. What do you think will produce the greatest increase in employee productivity? Answers Some of the areas include the following: a. Voting and polling b. Note taking c. Presentations d. Brainstorming sessions e. Collaboration with remote teams f. Planning meetings g. Kickoff meetings h. Process…show more content…
Answers Presence awareness is a terminology used to describe high quality visual experience made possible by new information system technologies such as high speed processors, and very large broadband telecommunications links needed to process and share the visual environment. The purpose is to make the participants feel as if they were in a real environment where they were seeing each other face to face. The main use of presence awareness is to recreate a real environment which can enable face to face and real time interaction without having people to actually travel and physically meet Question 4 What types of communication are integrated within Sametime's digital environment? What type of communication is missing? Does it make a difference? Answers Sametime utilizes whole of human communication including speech, and writing. What’s missing is the element of ‘’face to face’’ human interaction usually present in human interaction. It is important to note that face to face communication is nonverbal means of communication which is also crucial for effective

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