Healthcare Setting Summary And Analysis

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I work in a healthcare setting and handle most of our clinics schedules. I as well as all of our co-workers are always willing to show the new person an easier way to schedule for the different providers and we are always willing to answer any and all questions. We had someone who used to work with us who did not care about our scheduling proceedures and would not listen when we would try and help her understand why we have these procedures. no matter what she would constantly overbook us. We have a schedule in place and rules on how to schedule for a reason. if we were overbooked it causes the physician and staff to not get a lunch break in between morning and afternoon clinics. this caused both the staff and physicians to be upset

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