Case Study 2: The Road To Hell

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Case study 2: chapter 13.1 Road to Hell 1. What, in your opinion, did baker hope to accomplish as a result of his conversation with Rennalls? Did he succeed? Why or why not?  From the case study, we can clearly see that Baker were hoping to get the connection that has no boundary with Rennalls where he can be friends like other expatriates. Based from the case study, Baker had proven to be break through to Rennalls more successfully than had other expatriates. But his approach and intention was failed due to the misconception and misunderstanding from the message that Baker want to share with him. As we can refer from the case study, we can clearly see that Rennalls was indeed an excellent successor that received a good result for his Bachelor…show more content…
Huang, J. (2012). Intercultural miscommunication: impact on esol students and implication for esol teacher. Journal of instructional Psychology. 2. Chapter 13: Communication, Management and Organizational Behaviour (205KM), Kolej Poly-Tech MARA. Subject notes. 3. The road to Hell: A case analysis, website were available from: . 4. The road to Hell case analysis, Peri1789 (2013). Business case analysis. Website were available from: 5. The road to hell, presentation’s video for case study. (2007). Subject MNO1001 management and organization. Video were available through official Youtube page: . 6. Refining the categories of miscommunication (Jordan and Thomason) 7. Body language at work and in business: tips for better communication (2014), official videos from Mind Tools Youtube’s account. Sources were available from: 8. Body language , understanding the Non-verbal communication (Mind tools),official article from the Mind tools official webpage. Sources available from the webpage:

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