TSA Vertical Complexity

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Like many other government bureaucracies, the TSA currently has a strong culture of vertical complexity. Vertical Complexity delineates a chain of command, an unbroken line of authority that extends from the top of the organization to its lowest echelon and clarifies who reports to whom (as cited in Giblin, 2014). This may appear to be a well suited structure for such an agency. However, the TSA is bloated with many ranks and middle management titles. This leads to misconduct being unreported or not passed up the chain of command due to a fear for one’s own supervisory role. I believe it would be beneficial for the TSA to adopt more horizontal complexity in their organization. Horizontal complexity describes the extent to which the

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