Swot Analysis Of Bmc

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4. BMC BMC Software, Inc (NYSE: BMC), is a leading provider of enterprise management solutions that empower companies to manage IT from a business perspective. Delivering Business Service Management, BMC Software solutions span enterprise systems, applications, databases and service management. BMC markets its products in four different categories. Service Impact Management - tools for event management and IT service delivery. These products aim to relate the IT infrastructure to business services in order to improve the ability of IT organizations to solve problems and prioritize them within the context of the business. IT Service Management - products in this category include Action Request System, Remedy Help Desk service…show more content…
The company serves Global 2000 companies confronted with the task of managing a highly complex, heterogeneous and decentralized IT environment. More than 15,000 customers, including 80% of Fortune 500 companies, rely on BMC Software to help manage their IT infrastructure BMC Key Strengths • Recognized as the leader in Business Service Management, BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. • BMC Remedy IT Service Management (ITSM) unifies service desk, incident, problem, change, asset life cycle, and service level management applications with a single configuration management database (CMDB), data model, workflow platform, and user interface. • BMC Remedy Service Desk automates incident and problem management processes, enabling IT to respond quickly and efficiently to conditions that disrupt critical services. BMC Remedy Service Desk acts as a single point of contact for user requests, user-submitted incidents, and infrastructure-generated incidents. Its deep, flexible, best-practice ITIL workflows expedite the restoration of normal service, help prevent future events from adversely impacting business services, and improve IT staff…show more content…
• Provides enforced task sequencing and serial task notification as each task in a request is completed. • Offers out-of-the-box integrations with incident and problem management, service level management, asset management and other related BSM processes. BMC Remedy Asset Management Application • Helps you lower IT costs, manage compliance, and improve your return on capital with an operational approach to life cycle, inventory, contract, and cost controls of IT assets. • Includes BMC Atrium CMDB to automatically reconcile and manage data about your deployed assets and their dependencies with business services. • Natively shares workflows, data model, and CMDB with service desk, change, and SLM applications for control over how operations affect your assets. • Integrates with change and configuration management to proactively reduce software license over-deployment. • Offers contract management to automate linkages between assets and software license, lease, warranty, and support contracts to ensure compliance. • Provides cost management to track total cost of ownership, chargebacks, and depreciation. BMC Service Level
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