in the short story “The First Day”.In “The First Day,” by Edward P. Jones, Jones explores the idea that people with the least come to know the importance of something more than people that have it through his thoughtful use of imagery, the setting, and how he portrays everything through the perspective of a child. ____ Through the use of imagery, the sense of desperation show through into the story’s meaning. Jones portrays this in the things the mother does to start the day. Such as how the daughters
Teams should experience pleasurable work, as result of a transition from old methods of quality control to a new method. The old methods are “incentives, blame, inspection and surveillance” (Berwick, Godfrey and Roessner, 1990, p. 148). The new methods include team formation, experimentation, scientific investigation, customer’s rights and satisfaction enhancement. Berwick, Godfrey and Roessner’s analysis is indeed helpful for this research for two reasons. Mainly, this book