Sharp Healthcare Case Study

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Sharp Healthcare is a large, private employer, regional healthcare organization with a number of acute-care hospitals, specialty hospitals, medical groups, and other facilities and services (Burns, Bradley, & Weiner, 2011). Sharp Healthcare has roughly 3,600 physicians between medical staff and those affiliated with medical groups, over 14,000 employees and manages over $5.8 million in assets and an annual income of $1.9 billion. All of these factors made it incredibly important for Sharp Healthcare to establish ways to positively motivate their staff in support of the goal to “be the best place to work, the best place to practice medicine, and the best place to receive case in San Diego” (Burns, Bradley, & Weiner, 2011, p. 114). In 2001 Sharp…show more content…
The pillars of excellence allows an employer to set pillar that are intended to positively impact the vision and mission of the organization (Burns, Bradley, and Weiner, 2011). Sharp Healthcare established pillars for areas of strategic planning, goal setting, priority setting, performance evaluation, and other targeted agendas for the company as a whole (Burns, Bradley, and Weiner, 2011, p 114). Under those pillars there are measures and targets that are established for each department leader and their respective department (Burns, Bradley, and Weiner, 2011). The pillar of excellence can be viewed as a guide, for the department leaders and their staff, which can make communication, work planning, and goals more manageable to achieve and…show more content…
In 2007 Sharp Healthcare was awarded the Malcolm Baldrige National Quality Award, a very prestigious award (Burns, Bradley, & Weiner, 2011, p. 114). The Malcolm Baldrige National Quality Award gives recognition to companies for their high level of commitment in regards to achieving quality excellence throughout the organization (Lee, & Ooi, 2015). In 2008 Sharp Healthcare was listed fifth, in their category, for the “best place to work program” in California (Burns, Bradley, & Weiner, 2011, pg 114). Sharp Healthcare also fell within the first 50 percentile of top “places to work in the United States by Modern Healthcare” (Burns, Bradley, & Weiner, 2011, p. 114). Sharp Healthcare’s dedication to transforming the healthcare experiences offered through their healthcare facilities and affiliated medical groups seems to have achieved the goal that it was established to do; “to be the best place to work, the best place to practice medicine, and the best place to receive care in San Diego” (Burns, Bradley, & Weiner, 2011, p.

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