OFFICE OF THE OMBUDSMAN The term "Ombudsman" is an English translation of the Swedish word umbuds man, meaning representative. An Ombudsman is one who supports for justice, fair play and administrative effectiveness. The Ombudsman Office is an unofficial (informal) resource built on three important values: independence, impartiality and confidentiality. The Office of the Ombudsman offers a safe and relaxed environment to talk about complaints, concerns or problems in secret. When suitable, the office
As care is important for many reasons as mentioned above, there is also multiple consequences for uncaring in a nursing role. If a nurse is uncaring in practice towards their patient it will have a negative effect on how the patients reacts. The nurse who is observed to be uncaring, is recognised as lacking concern for a patient as a person. The patient may be more willing
relevant files. Accountability involves the possibility for each individual citizen to lodge a complaint to an independent body. More and more countries dispose of institutions to defend citizen rights vis-à-vis public administration. Such is the role of an Ombudsman who acts as an external mechanism of control, investigates
The visions encompass universal access at reasonable rates to bank accounts, payment services, deposit and investment products, and insurance and risk management products, along with wide access to credit and a right to suitability (that is, that services meet the needs of a range of clients). The RBI has defined financial inclusion as “the process of ensuring access to appropriate financial products and services needed by all sections of the society in general and vulnerable groups such as weaker
he pervasiveness of the media in the twenty first century and its controversial role in shaping public perception in contemporary societies, all point to the need for the assessment of public perception towards immigrants in South Africa and Nelson Mandela Bay (NMB) in particular. This is because xenophobia poses an existential threat to human rights and the economic significance of foreign nationals, not to mention its contravention of the constitution of the country. Since the first printing
necessity to create platforms for diverse mediums and credible voices for democracy to thrive. Democracy provides the space for alternative ideas to debate and arrive at conclusions for the betterment of society. Social media plays one of the crucial roles behind the formation of public opinion and provided tool for the establishment of democracy. The social media make it possible for everyone to provide the rest of the world with news by posting photos, videos and messages on Twitter, Facebook and YouTube