Acknowledgements I would like to express my honest gratefulness to my supervisor Dr Oudunaike of the Department of Information and communication technology, Tshwane University of Technology for his encouragement and support throughout the duration of the project. Her careful eye for element, proficient advice, supreme knowledge, patience and caring attitude provided me with a balance of independence and guidance. I would also like to thank all people I interviewed for their positive feedback and
Chapter one Introduction Team Building is the process of helping a work group become more effective in accomplishing the task and in satisfying the needs of the group member. Team building as it implies, is the process by which differences in organization are ironed out through sectional solutions of misunderstanding within vertical groups and horizontal groups and intra-vertical and horizontal groups of such organizations. The analogue of a football team, hockey team and other teams could be