technology in this period was improvement in communication systems. During the Civil War soldiers used signal flags to communicate. After the Civil War they developed more codes that were transmitted by messenger. During the period, telegraphs, telephone lines and other surveillance systems were developed and thus the solders and war tactics advanced (Boot 2006). Conclusion The end of American civil marked fast headway and these striking technological advancements brought about more deaths, and
What are The Reasons that Affect Customer Retention in the Construction Industry of Maldives? Table of Contents LIST OF FIGURES AND TABLES 3 1 INTRODUCTION 3 1.1 Research Background 4 2 RESEARCH AIM & OBJECTIVES 5 2.1 Research Objectives 5 3 RESEARCH QUESTIONS 5 4 LITERATURE REVIEW 5 4.1 Definitions of Key Concepts 6 4.1.1 Customer Retention 6 4.1.2 Corporate Image 6 4.1.3 Quality 6 4.1.4 Project Management 7 4.1.5 Relationship with the Customer 7 4.2 Critical Review of Theories and Models Regarding