Jetblue Jet Case Study

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JetBlue Airline Website: http://www.jetblue.com/#/ Twitter: @JetBlue 6 As with being a cabin crew member; this is not a normal nine to five job. Although you may get a substantial amount of time off work, the hours you do work are antisocial and long, they also include bank holidays and weekends. The hours worked do not get easier with seniority as they can do in other nine to five roles. Paragraph 1: Introduction JetBlue Airline Website: http://www.jetblue.com/#/ Twitter: @JetBlue 4 This research is about leading, monitoring and motivating teams of cabin crew. As a result of educating new cabin crew members of how to be a senior cabin crew member and the roles and responsibilities that comes with it. “Civil Aviation Authority (CAA) compliance…show more content…
Air Safety Report, CAP 382 The Mandatory Occurrence Reporting Scheme (MORS) and Confidential Human Factors Incident Reporting Programme (CHIRP). “Occurrence reporting in the UK and the rest of Europe is governed by European Regulation 376/2014. It requires the reporting, analysis and follow up of occurrences in civil aviation and delivers a European Just Culture Declaration. An occurrence means any safety-related event which endangers or which, if not corrected or addressed, could endanger an aircraft, its occupants or any other person. The purpose of occurrence reporting is to improve aviation safety by ensuring that relevant safety information relating to civil aviation is reported, collected, stored, protected, exchanged, disseminated and analysed. It is not to attribute blame or liability (Civil Aviation Authority, n.d.)”. Civil aviation is very tightly regulated to help ensure the highest levels of safety. Basic international regulations are set by a United Nations body called the International Civil Aviation Organisation. Individual national regulators then take these regulations implementing and enforcing them in their own country. They may also add to them to further raise safety levels. Within Europe much of the safety regulations are set by a European Commission body called the European Aviation Safety Agency. This means there is a common set of requirements across Europe on areas like pilot licensing and aircraft type approvals. National…show more content…
Senior cabin crew members carry out pre-flight briefing, check specific equipments , complete and check documentation, ensure all pre-departure duties carried out by crew, closing and arming of doors and final cabin secure check. During the flight the senior cabin crew member deliver service, monitor crew, make decisions and work as team with the rest of the crew, ensure safety and security, decision making and providing solutions to problems, ensuring crew welfare, completion and collation of all documentation, secure sealing of bars, duty-free carts and monies, making PAs and final cabin secure checks. After flight senior cabin crew member disarm and open doors, ensure safe deposit of money, handover of paperwork and lead post-flight
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