society, CSR reflects an inappropriate use of corporate funds. Since the early 1980s, social scientists have moved away from the theory of agency as propagated by Friedman and gravitated towards a new model developed by Peston and Caroll, which was embodied in a structure they called the ‘corporate social performance’ (CSP) framework, which combines the principles and philosophy of societal needs with the economic responsibilities of a
Unit -11: Consumer Protection Act, 1986 11.1 Introduction 11.2 Objectives 11.3 Consumer: 11.3.1Meaning – 11.3.2 Rights & Responsibilities of Consumer 11.3.3 Exploitation of Consumers 11.4 Measures Initiated by the Government towards Consumer Protection 11.4.1 Statutory Regulation 11.4.2 Growth of Public Sector 11.4.3 Consumerism 11.5 Consumer Protection Act, 1986 11.5.1 Jurisdiction and Objective 11.6 Consumer Protection Councils 11.6.1 Consumer Disputes Redressal Agencies 11.6.2 Consumer