consider the semantic relationship among features. Paper [2] discusses in detail about the challenges in managing Help Desks and the application of knowledge management techniques in help desk management. They also use an ontology based approach. The advantage of our system is that we use a concept-based, semantic technique for service desk query management. Vector Space Model is an algebraic model, which was the most widely used model for representing text data, as in [4]. Here, each text document is
After the Cold War ended, the United States was left with many things. One thing left behind was The National Broadcast System was introduced by President Dwight Eisenhower during the Cold War. The National Emergency Broadcast System is used as a fast way of getting information out to the public by way of television. It alarmed the public of war, threats of war and notified them of national crisis. "The Emergency Broadcast System was established to provide the President of the United States with
Introduction Electronic commerce or know as E-commerce or E-Business is the online business that give a user platform to get any product or services at everywhere. E-commerce is conducting by using computer networks and has been take place by the internet which is, a buyer need to visiting a seller’s web site and making transaction at there automatically. E- commerce also draws on technologies in mobile commerce, electronic funds transfer,supply chain management, Internet marketing, online transaction