Hotel Management Case Study

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Legacy Hotel Software v/s Cloud PMS The hospitality industry is ever evolving, replacing the manual management with various automated software technology is one of the most predominant change in the market. Particularly, for efficient property management,the developing technology has contributed two types of hotel management solutions. The foremost is the widely accepted and locally installed desktop based hotel management solution, while the other explores the power of SaaS and cloud computing and is a web based PMS. Thus, hoteliers are no longer bound to one type of management system but are given an opportunity to analyze their own requirements and select the most appropriate for their property. Even though, both solutions have demonstrated…show more content…
However, a legacy PMS is not dependent of internet connection and can be very useful in remote areas with low connectivity. 1439829229_icon-132-cloud One of the greatest advantage of an online PMS is that it requires no special installation or downloads. All it requires is an browser and a favorable internet connection. As a cloud PMS can be accessed from anywhere, hoteliers can run the front-desk functions even during power cut of with help of a laptop, tablet or even a smart phone. Moreover, as all the functions are run on cloud the software needs no specific hardware or even an IT personnel for maintenance. Easy accessibility- any time, any where System-computer-icon A legacy system has the advantage of being locally installed and doesn't rely on remote server, thus all functions are robust even during downtime. Correspondingly, it ties the user to a particular machine and shuts down completely during electricity cut…show more content…
Moreover, the periodic maintenance, upgrades and requirement of IT staff members can further increase the expenses. 1439829229_icon-132-cloud A cloud PMS offers a significant reduction in capital investment, mainly due to its low costing technology and subscription based pricing strategy. Adding to the advantage, majority of online hotel systems are robust and require no download, no installation, no service and not even an IT personnel. However in the long run, the cost sometimes can be either equivalent or more when compare to the cost of a legacy system. Feasibility and proficiency System-computer-icon A desktop PMS is incredibly complex and exceptionally detailed, offering a myriad of integrated third party solutions. As it is installed locally it is always available, and can effortlessly manage a any type of property including full service

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