Introduction of the Industry Royale Bintang is a four star hotel which was opened in May 2014 on the island of Penang. The hotel is apart of a heritage building that was built in 1892. This building portrays the British colonial architecture that is found in Penang. It is still modern however the design and structure of the hotel maintains the colonial style. This hotel has 180 rooms and 11 different room categories. Each guest room provides the guest with facilities such as 24 hours wireless Internet
Hotel Equatorial has 3 branches in Malaysia such as Kuala Lumpur, Penang and Malacca. These 3 state is very familiar for tourist where they always have a vacation over here. Especially Malacca state is one of the best tourism and heritage area. Hotel Equatorial Malacca has located in the center of the Malacca town which is nearby A’Famosa and St. Paul’s Hill. So that, we would like to suggest and do some market plan for this hotel services for betterment. In the first part of the report we have discussed