rate their experience as less than satisfying. For this reason, a luxury resort, for example, might receive a lower satisfaction rating than a budget motel—even though its facilities and service would be deemed superior in 'absolute' terms." The importance of customer satisfaction diminishes when a firm has increased bargaining power. For example, cell phone plan providers, such as AT&T and Verizon, participate in an industry that is an oligopoly, where only a few suppliers of a certain product or
intrigues me. I wondered how people could broadcast news in radio to such long distances and how television is able to display live images that are happening miles away. In addition to all these, when the use of computer has become popular in late 20th century, it intensified my quest towards learning the mysteries that technology holds. That’s when I have decided to become an engineer. During my Under Graduation in electronics, I had subjects such as C and Computer science lab in our curriculum.
social relations by which further privatisation is developed. The current wave of privatisation may have started with the sale of property, as seen with council housing during the early 1980s in Britain, and state-owned corporations, such as British Telecom and British Gas, but it is now embedded in the modernisation and transformation of all public services in Great Britain. Ultimately, privatisation and marketisation must be assessed as part of the theory of the state. Privatisation occurs when one
INTRODUCTION 1.1 Background Growth is essential for a healthy sustenance and survival of any firm in this competitive world. There are two growth routes available to any company: - organic and inorganic. The Theory of the Firm’s Growth Penrose states that the growth rate of the firm will decline with its age. Organic growth beyond certain size or age is a big challenge and hence inorganic growth gains significance. Inorganic growth means growing through mergers and acquisitions. The inorganic growth