between 2000 and 2007, it first flew in 2005 and entered commercial service with Singapore Airlines in 2007. A cargo version was also offered to the airlines before being cancelled due to the lack of order and a high pressure on the delivery of the passenger version. Airbus also emphasizes the smaller environmental footprint of the aircraft. “With the latest technology,
studying guests’ loyalty and satisfaction levels of their moments of truth towards the designated brands (Mey, Akbar, & Fie, 2006). Therefore, local or regional features embedded in the uniform design and tailoring do impress guests in the way of what airline “brands” they are taking and thus, becoming the exclusive features and identifiable points of the specific