STRAYER UNIVERSITY A STUDY OF QUALITY MANAGEMENT IN ANGOLAN HEALTHCARE SYSTEM A DIRECTED RESEARCH PROJECT SUBMITTED TO THE FACULTY OF THE GRADUATE SCHOOL IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTERS HEALTH SERVICE ADMINISTRATION SUBMITTED TO SUSAN CRIM, MBA BY ELMA CARVALHO WASHINGTON, DC July 2007 ABSTRACT Angola is a third world country located on the west coast along the south Atlantic in southern Africa. It won its independence from Portugal in
1. Introduction “Planning is a process whereby a direction is set forth and then the ways and means for the following that direction are specified. There are many forms of planning with several types of activities involved in this process” (Chang, 2006, p. 3). Educational planning, as in every planning, has a huge importance to support education success and to ensure qualified outcomes that meet the needs of the students and society as well. Coombs (1970, p.14) defines educational planning as follows:
Compassionate Care Through Intentional Rounding Andrew S. Eberhart, Gail L. Hutchings, Mary Al-Khazraji, Katie Ellingson, & Jocelyn Nitzkorski University of Mary Compassionate Care Through Intentional Rounding Every day, individuals are admitted to hospitals experiencing uncertainty, fear, and anxiety. At its very core, the profession of nursing is centered around compassion, and providing meaningful care for patients. Intentional rounding is a variable system that has been created