Postcolonial Nations, Islands, and Tourism examines how real and literary islands have helped to shape the idea of the nation in a postcolonial world. Through an analysis of a variety of texts ranging from literature to prison correspondence to tourist questionnaires it exposes the ways in which nationalism relies on fictions of insularity and intactness, which the island and island tourism appear to provide. The island space seems to offer the ideal replica of the nation, and tourist practices promise
blame, inspection and surveillance” (Berwick, Godfrey and Roessner, 1990, p. 148). The new methods include team formation, experimentation, scientific investigation, customer’s rights and satisfaction enhancement. Berwick, Godfrey and Roessner’s analysis is indeed helpful for this research for two reasons. Mainly, this book illustrates in four key lessons what really works and does not work as quality management methods in developing Healthcare systems. The application of the principles of quality