This report is composed to demonstrate the results of the investigative research for master thesis on the topic “critical success factors for One.ERP/One.Finance project towards international rollouts: a case study of Deutsche Telekom”. The research was conducted in collaboration with Deutsche Telekom AG. This thesis work serves two major goals; the first goal is to fulfill the requirements of M.Sc. Economics and Finance degree program at Rhine-Waal University of Applied Sciences, Germany. The second goal is to support management and One.ERP team of Deutsche Telekom for successful implementation One.ERP/One.Finance project.
Deutsche Telekom AG is one of the world's leading providers of telecommunication and information technology…show more content… Multifunctional: which means that ERP systems include functions covering the requirements for a range of business units such as finance, procurement, HR, supply chain and logistics.
b. Integrated: which means that data entered in one function of ERP alters the information related to other functions as well.
c. Modular: which means that functions are clustered to modules. Those modules can be implemented in any combination. Therefore, companies can implement different modules from different…show more content… The ERP system provides a service platform for effective and efficient flow of work throughout the enterprise. The firm who adopted and updated ERP systems has competitive advantages in the industry due to low data processing cost and better flow of information (Tambovcevs & Tambovcevs, 2013). The ERP systems with skillful staff can improve the performance of the firm by various means such as completion of tasks within less time, improved business processes and development in products and services (Poon, Siew & Rajapakse, 2012).
The evolution of ERP systems is traced back in late 1950s, when companies began developing their homegrown planning systems. These systems were used to determine what and when the material needs will meet the specific delivery schedules. It became the basis for material requirement planning (MRP) system in 1970s. The MRP system was developed to keep the inventory records aligned with production schedules of the plants. MRP systems generated schedules for product demand, current inventory balances and purchase of raw material based on production requirement of finished goods (Mabert, Soni & Venkataramanan,