The Importance Of Interpersonal Skills In Work Performance

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In current situation, employees are no longer evaluated based on their qualifications only, but their representative of personality plays an important part in determining the employment opportunity. This considers on the interpersonal skills that are being developed by the graduates. Raybould and Sheedy (2005) also viewed that employers are looking for vital interpersonal skills in graduates and their period of work experience rather than degree of specific knowledge. To support that, Knight and Yorke (2002) stated that some employers consider degree subjects studied are not as important as the graduates’ ability in handling complex information and communicate it effectively. The skills presented by graduates can add to growth, competitiveness…show more content…
Quek (2005) discussed that employers prefer employees who have generic competencies of interpersonal skills for work performance such as oral and written communication skills. Nor Shafrin, Fadzilah and Rahimi (2009) stated that an active verbal communication will be more effective when the communicated information is understood by the listener. Gillett (2004) listed several benefits that employers and employees may gain from the usage of English communication. As employees are able to communicate in English, they will speak with greater confidence while performing their work. Besides, it may help in selling the value of employees and the company’s image with greater ease. McCarthy and Hatcher (2002) discussed on the importance of presentation skills on communication needs. Presentation may cover a wide variety of instance that creates opportunity to communicate for information from individual point of view to be shared with others. It is to ensure the information shared through presentation is understood by the listener. Hence, it shows that communication skills are an important factor towards graduate’…show more content…
As stated by Kritsonis (2004), employees need to have the basic theory of leadership as to help them in understanding the leadership style in employment. Rajeev (2010) stated that in order to develop a good leadership skills, each employee must have the ability to lead a team and work as a team for a better growth of a workplace. Zirkle (1998) discussed that for effective employability skills, employees are required to have the leadership skills in order for them to guide others in completing work related tasks. By that, employees must play an important role to be in charged in a

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