2.1 Introduction of company/organization
Bank in general is meant an institution established by law, which deals with money and credit. So it deals with money, receiving it on deposits from customers, honoring customers drawing against such deposits on demand, collecting cheques for customers and lending or investing surplus deposit until they are required for repayment.
“The banker’s business is to take the debts of other people, to offer his own in exchange and thereby create money”.
Nepal Investment Bank Limited (NIBL), formerly known as Nepal Indosuez Bank Limited was established in 1986 as a joint venture between Nepalese and French partners. The French partner (holding 50%of the capital of NIBL) was credit Agricole Indosuez,…show more content… It is done to understand the external and internal environment of an organization. The forces in the external environment provide opportunity and threats whereas the forces in the internal environment provide strength and weaknesses. The major findings from the SWOT analysis of NIBL (Lagankhel Branch) are as follows:
Strength is an inherent capacity which organization can use to gain strategic advantage over its competitors.
• It is an ‘A’ class commercial bank.
• The bank’s ATM/Debit Card can be used in many ATMS throughout the country. ATM Card of NIBL has also extended to India.
• Good quality services and working environment is also nice.
• The bank has wide range of services that suits need of customer. For example: Bill Payment, locker facility etc.
• The management teams are highly qualified and well experienced in their work.
Weakness is an inherent limitation which generates a strategic disadvantage for a business organization in relation to its opponents.
• Delay in banking services as perceived by customers.
• Problems in System Software and Information Technologies.
• There is huge queue in bank; less number of staff in CSD