competitors motivate their competitive behavior which is important for strategy formulation. (Mack, 2015) Department stores and eating places industries is highly competitive and requires that organizations maintain a competitive advantage in order to remain successful. Competitive advantage in customer satisfaction. Industries with higher achieved competitive advantages in customer engagement and loyalty are three times more likely to have increased revenues. (Daunis, 2015) In competitive global economies
opposed to a pure licensing strategy. Having elements of joint ventures can provide Starbucks with an increased ease of entry into the foreign market. The three main potential benefits of joint ventures are that Starbucks can protect their sustainable competitive advantage, reduce their financial risk and get the benefit of knowing how well the US product will do in the foreign market through local
CHAPTER: 1 INTRODUCTION 1.1 INTRODUCTION OF THE TOPIC BROAD AREA OF THE STUDY Consumer awareness of covering the customer the impression that awareness and consciousness about the company or its products. Customer perception is usually affected by advertising, reviews, public relations, social media, personal experiences and other channels. Perception is broader. It is a complex process, and the fact that a person in which to stimulate the surrounding tissue and has a meaning to it. Perception describes