Performance Management System
MGT 315
Section 12
What is performance management? What goals are intended to be met by performance management? The Question:
How can you create a performance management system in which employees help each other (i.e engage in desirable extra-role behaviors) and go above and beyond the call of duty?
What are the benefits of employees helping each other?
-Finite amount of cognitive resources available
-Better allocation of these resources
-When incentivized appropriately, speed can be increased
“The authors find that in comparison to group-based only incentives, mixed individual/group incentives lead team members to perform faster”
-Increased speed can lead to increased productivity
Performance Management System…show more content… Behaviorally Anchored Rating Scale(BARS)
Structure
Survey or performance review taken by each employee and the managers.
Employees measure and asses their fellow coworkers
End of the Project
Fellow coworkers will help set the measure for performance.
Cross reference to get an average performance rating for an employee.
Low Rating- Reassign to different role
High Rating- Become Informal Mentor
Why the feedback is important and widely used?
A guide to assist people to know how they and others perceive their performance
It is very difficult to be very self aware without feedback from others.
Feedbacks is feasible because it is cheap and not time consuming
Using Feedback to Improve Performance
Employees have a clearer idea what role they should take.
Managers have a clearer idea how employees like the current working environment
How does each employee influence others?
Employer can analyze the feedback to assign jobs to employee